05/22/2012
01/01/2011
Cloud FAIL : Biggest Outages in 2010
#GigaOM pulled together a quick list of the biggest (consumer/public) "cloud" outages this past year. Those of us who use these tools for business may have noticed, and those of you who use them for 'other' things almost certainly did.
When will someone study the productivity spikes that occur as a result of these outages?
- Facebook. Outage started on Sept. 22 and ended on Sept. 23, 2010. Service went down for about a third of the Facebook subscribers on day one, and nearly 66 percent on day two. Cause: Third party network provider. Facebook had a major outage in April 2010 as well.
- Twitter. It’s the most crash-prone social service out there, thanks partly to its communication underpinnings. Twitter crashed in Jan. 2010 in the wake of Haiti earthquake, then later during the World Cup in June 2010.
- Skype. On Dec. 22 and 23, the Internet telephony service went on the blink for millions of users. The cause was described as some errant Windows-based supernodes, but the real cause is still unknown.
- Tumblr. The New York-based blogging service was offline for nearly 24 hours and most of its users were offline in early December. Tumblr described it as a database cluster failing during maintenance.
- Foursquare. Down for 11 hours on Oct. 5 because of database problems. It crashed again on Oct. 6 for about six hours.
- PayPal. In Oct. 2010, PayPal went on the blink for about 4.5 hours, again due to networking problems.
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Bonus Mention: Wordpress.com. The hosted blogging service went down for 110 minutes in Feb. 2010 due to networking configuration problems. It took down a majority of the blogging world for a few hours.
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10/23/2010
he trend continues
Gradual uptrend on volume…
Doesn’t feel like it, but I’m staying ahead of the productivity curve, only because my better-half lets me work late at night from home.
The responsiveness spike is what happens when you accidentally defer an email for a year instead of a month.
J
Otherwise, its hard to beat 90%_ utilization on average…
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10/06/2010
10/05/2010
09/25/2010
Too much work on sick days...
Taking personal days sucks if you sick This time, it was my better half plus our little girl. Nothing is quite as exhausting as chasing a sick toddler around, trying to keep Lisa comfortable and still trying to stay on top of work to keep
from getting buried.
Clearly my response time took a big hit, and I still have my inbox well above 20 items… Glad to put this week behind me.
Niv Dolgin
Director of IT Services
Consulting | Managed Services | Cloud Computing | App Development
818.942.1074 Direct
818.766.0090 Fax
818.766.2400 x1 Helpdesk
Scheduling my time?
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09/19/2010
sheer madness...
What a week. Despite 4 of my staff out of the office for 4 of the 5 days in the week, I still managed to kick ass on responsiveness in the face of a mountain of emails received. I even beat the Clear Context average users’ responsiveness
most of the week. Woot! I have reinvigorated my respect for the helpdesk; I don’t miss being in those trenches day in/out.
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09/11/2010
Chaotic workweek results in response time slip...
This week was madness. Must have been some astronimical alignment weirdness because I can’t explain why fewer emails resulted in longer response times. Due to
labor day, it was a 4-day week, which I compounded by taking 1.5 days of time off; perhaps I should never leave the office? Ya right…
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08/28/2010
Week 35 Summary
http://online.clearcontext.com/users/niv.dolgin
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